Terms of service
1. GENERAL PROVISIONS
1.1. These rules govern the relations between the Seller and the Buyer on sale by the Seller to the Buyer Tovara through Lazurit-Online online store, define an order of sale, payment, Tovar's return.
1.2. The seller carries out placement on information Website about the Items offered to sale, other information connected with activity of Lazurit-Online online store. Modification, including of data on availability of the Item in Lazurit-Online online store and its price, is carried out by the Seller unilaterally without prior notice of the Buyer. Information is valid before introduction by the Seller of corresponding changes if other term isn't specified by the Seller in addition.
1.3. The full and unconditional consent and adoption of these rules is execution of the order by the buyer in the order established on the Website.
1.4. The contract of purchase and sale of the Item is considered the Seller imprisoned from the moment of delivery to the Buyer of the document confirming payment of the Item.
2. The USED TERMS
2.1. The buyer – the natural person who is carrying out placement of the Order on the Website or the execution of the Order by phone number 8-800-550-50-83 getting the Item only for the personal, family, house and other needs which aren't connected with implementation of business activity.
2.2. The website – the website on which the Lazurit-Online online store is placed. Website address:
2.3. An item – the items offered by the Seller for acquisition by the Buyer through Lazurit-Online online store.
2.4. The order – properly the issued application of the Buyer for acquisition and delivery of the Item to the address specified by it posted in appropriate section of the Website or reported by the Buyer to the Seller by phone number 8-800-550-50-83.
2.5. Point of issue of the Order – shop of Lazurit-Online network in which by the Buyer it can be received ordered through the Item Online store "Lazurit-Online".
3. ORDER of the ITEM
3.1. Information on the main consumer properties of the Item, its appointment, the place of production, a way of use, service life, an expiration date and a warranty period if they are established by the manufacturer, is specified on the Website.
3.2. Execution of the Order is carried out by the Buyer by phone number 8-800-550-50-83 or on the Website. For execution of the Order on the Website the Buyer who for the first time entered on the Website needs to be registered.
3.3. In online store the Buyer agrees to provide reliable and full information on the questions offered at registration and execution of the Order for purchase of goods and necessary for performance by the Seller of obligations concerning acquired by the Buyer Tovara.
Including, for appropriate execution of the Order the Buyer undertakes to enter at execution of the Order an original surname, a name and a middle name the Instruction by the Buyer at execution of the Order of a pseudonym, nickname and other similar names instead of original surnames, a name and a middle name, it isn't allowed. The buyer bears responsibility for reliability of the data reported to the Seller at registration and execution of the Order.
3.4. The buyer undertakes not to tell the third parties the login and the password specified at registration and bears responsibility for their loss.
3.5. The order of the Item via the Website can be carried out round the clock.
3.6. For repeated execution of the Order of the Item on the Website the registered Buyer needs to become authorized in Lazurit-Online online store by the input of the login and the password specified at registration.
3.7. The chosen Item needs to be put in the section "Basket" and to follow the step-by-step instructions specified in appropriate section of Lazurit-Online online store.
3.8. After execution of the Order the Seller has the right to contact the Buyer for specification and coordination of a way and product delivery periods and also for confirmation of structure of the Order.
3.9. The term of transfer of the Item to the Buyer pays off, proceeding from the following: coordinated with the Buyer Zakaz in the presence of it in stock the Seller during 5 (Five) days from the moment of coordination Zakaz it is transferred to the delivery service, delivery period pays off depending on a way and the region of delivery (Section 4 governed). Information on readiness of the Item for its transfer to the Buyer is specified in a personal account of the Buyer on the Website and/or in the SMS message sent by the Seller to the Buyer on the mobile phone number specified by the Buyer at Zakaz's registration (in case of the instruction by the Buyer of mobile phone number at Zakaz's registration).
3.10. If after obtaining the Order it is found out that the Seller has available no necessary quantity of the ordered Item, the Seller informs on it the Buyer by phone (in case of the instruction the Buyer of the phone number at execution of the Order) or by e-mail. The buyer has the right to agree to accept the Item in the quantity available at the Seller or to cancel this position of the Item from the Order.
3.11 In a type of use of natural stones in products availability of natural inclusions, cracks, the heterogeneity of coloring and other qualities peculiar to natural stones is possible. Making out the order the client agrees with possible availability of these features.
3.12 Photos of products on a white background in online the catalog are presented in the form processed (retouch).
3.13 Video with a product is presented without processing and transfers a real type of products.
3.14. In case of emergence at the Buyer of the questions concerning properties and characteristics of the Item before execution of the Order the Buyer should apply to the Seller for additional information on phone number 8-800-550-50-83, or via the Website.
4.1. Ways of delivery of an item:
- Shipment at own expense from Point of issue of the Order;
- Delivery by Russian Post.
- Delivery by courier service (the list of the cities concerning which delivery of an item by courier service is carried out is specified on the website of Lazurit-Online Online store).
More detailed information on ways of delivery of items is specified in the section "Delivery and Payment" on the website of Lazurit-Online Online store.
4.2. The cost of delivery of each Order is calculated individually, proceeding from a way of delivery, weight of the Item and the region of delivery according to the operating tariffs.
4.3. On delivery the Item is handed to either the Buyer, or the person specified as the Recipient Zakaz.
4.4. In order to avoid fraud cases and also for implementation of the undertaken obligations provided in paragraph 4.3 of these rules at delivery of the pre-paid Order the person which is carrying out transfer of the Order having the right to demand to show the identity document of the Buyer and/or Recipient. The seller guarantees confidentiality and protection of personal information of the Buyer and/or Recipient. The seller has the right to refuse to the minor transfer of the Item worth more than 5000 (Five thousand) rubles in the absence of the consent of his lawful representatives, and equally in the Item which distribution according to the Federal law of 29.12.2010 N 436-FZ "About protection of children from information doing harm to their health and development" among children of the corresponding age category is forbidden.
4.5. Delays in delivery of the Item in view of the unforeseen circumstances which occurred not because of the Seller are possible. The seller isn't responsible for actions of the third parties involved in execution of the Order, including carriers.
4.6. In case of payment by the Buyer Tovara in a cash form or the cash card, except for Tovar's payment by the cash card as prepayment, and the choice by the Buyer of delivery of Tovar in Point of delivery of Zakaz, the Buyer (or the person specified as the recipient Zakaz) is obliged to take away Tovar from Point of delivery of Zakaz within 14 calendar days from the date of his receipt in point of delivery of Zakaz. In case of payment by the Buyer Tovara the cash card as prepayment, and the choice by the Buyer of delivery of Tovar in Point of delivery of Zakaz, the Buyer (or the person specified as the recipient Zakaz) is obliged to take away Tovar from Point of delivery of Zakaz within 30 calendar days from the date of his receipt in point of delivery of Zakaz. The seller informs the Buyer that according to Rules of rendering services of a mail service Zakaz who wasn't demanded by the Buyer (or the person specified as the recipient Zakaz) in post office within a month, will be returned to the Seller. The impossibility of transfer of Tovar Pokupatelyu (or to the person specified as the recipient Zakaz) because of the Buyer (or the person specified as the recipient Zakaz), including owing to violation by the Buyer (or the person specified as the recipient Zakaz) terms during which the Buyer (or the person specified as the recipient Zakaz) is obliged to take away Tovar will be regarded as refusal of the Buyer of Tovar. In this case Tovar comes back to the Seller, and Zakaz is considered cancelled. In case of cancellation according to the present paragraph of Rules of prepaid Zakaz Prodavets returns to the Buyer the money paid for Tovar not later than in 10 days from the date of presentation by the Buyer of the relevant requirement by their transfer to the bank account from which Tovar's payment, or on other bank account specified by the Buyer was made.
4.7. Zakaz is considered fulfilled at the time of the actual transfer of the Items which are Zakaz's part, to the Buyer (or to the person specified as the Recipient Zakaz) on the basis of the document on Items issued by the Seller or the carrier which is carrying out Zakaz's delivery under the signature of the Buyer (or the person specified as the Recipient Zakaz). When receiving the Item the Buyer (or the person specified as the Recipient Zakaz) is obliged to check his appearance, integrity, structure, quantity and quality. After acceptance by the Buyer (or the person specified as the Recipient Zakaz) a claim Item on appearance, quantity and completeness of the Item aren't accepted by the Seller.
4.8. The risk of accidental death or accidental damage of an item passes to the Buyer into date of transmission to it the Item and putting down by the Buyer (or the person specified as the Recipient Zakaz) signatures in the documents confirming acceptance of the Item.
4.9. Along with transfer of the Item the Seller reports to the Buyer the corresponding accessories and also documents relating to the Item.
5. PAYMENT of the ITEM
5.1. The price of the Item is specified on the Website in rubles of the Russian Federation.
5.2. Payment is carried out in rubles of the Russian Federation in a cash form (in case of delivery of the Item by the courier or shipment at own expense of the Item from Point of issue of the Order), the cash card (including, as Item prepayment) or cash on delivery (in case of delivery of the Item by Russian Post).
6. RETURN of the ITEM
6.1. Claims to an item are accepted on e-mail email@example.com, in online a chat or by free number 8 800 550-50-83
6.2. The buyer has the right to refuse the Item before transfer of the Item at any time, and after transfer of the Item, – within 7 (seven) days. Return of the Item of appropriate quality is possible in case its trade dress, consumer properties and also the document confirming the fact and conditions of purchase of the specified Item are kept. Violation of integrity of packaging (including the soldered cellophane film) is violation of trade dress of the Item.
the Buyer has no right to refuse the Item of the appropriate quality having individual and certain properties if the specified Item can be used by the Buyer who is exclusively getting it. The buyer has no right, to return the items of appropriate quality specified in the Resolution of the Government of the Russian Federation of 19.01.1998 No. 55. the Buyer undertakes to compensate by
At refusal of the Buyer of the Item according to the present point to the Seller expenses on delivery of the Item including from the Buyer in case delivery of the returned Item from the Buyer is carried out by the Seller, at the time of delivery of the Item. In case payment was made before transfer of the Item, the Seller returns to the Buyer the sum of money paid by the Buyer for the Item except for expenses of the Seller on delivery to the Buyer and from the Buyer (in case delivery of the Item from the Buyer is carried out by the Seller) the returned Item.
Return of the Item of appropriate quality is carried out by forces of the Buyer and at the expense of the Buyer within 7 (seven) days from the moment of obtaining by the Seller the requirement of the Buyer about return.
In case the returned Item was received by the Buyer by shipment at own expense from Point of issue of the Order, return of this Item is carried out by the Buyer in the specified Point of issue of the Order.
In case the returned Item was received by the Buyer by mail of Russia, return of this Item is carried out by the Buyer by mail of Russia.
In case the returned Item was received by the Buyer by means of delivery of courier service, return of the Item is carried out by means of courier service or by mail Russia.
6.3. At refusal of the Buyer of the Item the Seller has to return to the Buyer the sum paid by the Buyer for the Item except for expenses of the Seller on delivery to the Buyer and from the Buyer (in case delivery of the Item from the Buyer is carried out by the Seller) the returned Item not later than in 10 (ten) days from the date of presentation by the Buyer of the relevant requirement.
6.4. In case of detection of inadequate quality of the Item the Buyer has the right to demand proportional reduction of purchase price, or replacement by a similar Item of appropriate quality, or the Buyer has the right to refuse performance of the contract of purchase and sale, to return the Item and to demand from the Seller of return of the paid sum of money.
6.5. Money at a rate of the cost of the returned paid Item returns to the Buyer:
6.5.1. in case of payment of the Item in a non-cash form – by means of transfer to the account from which payment of the Item, or into other account specified by the Buyer was made;
6.5.2. in case of receiving the Item by the Buyer in Point of issue of the Order and payment of the Item in a cash form – in a cash form in Point of issue of the Order;
6.5.3. in case of receiving the Item by means of express delivery and payment of an item in a cash form – courier service;
6.5.4. in case of payment of the Item by postal order – postal order, or by means of transfer to the bank account specified by the Buyer.
6.6. To carry out return of the Item, the Buyer should address within the specified terms the Seller on e-mail firstname.lastname@example.org, in online a chat or by free number 8 800 550-50-83 if the Goods were delivered to the Buyer by Russian Post or by means of express delivery, or directly in Point of issue of the Order by execution of the Application for return of the Item if the Item was received by the Buyer in Point of issue of the Order, with the indication of the reasons of return.
6.7. At performance by the Buyer of conditions of these rules and the current legislation of the Russian Federation about an order of return of Tovar Prodavets undertakes to accept from the Buyer Tovar of inadequate quality within 10 (ten) days from the moment of receiving from the Buyer of the notice (statement) for return.
7. PROTECTION of PERSONAL INFORMATION
7.1. Providing the personal data at registration on the website, the Buyer gives to the Seller the consent to processing and use of the personal data according to Federal Law No. 152-FZ "About personal data" of 27.07.2006 in various ways for, specified in these rules.
7.2 The seller uses personal data of the Buyer for:
- registration of the User on the Website;
- for definition of the winner in the actions which are carried out by Administration of the Website;
- receiving by the Buyer the personalized advertizing;
- registrations by the Buyer Zakaza in Lazurit-Online Online store;
- for implementation of the obligations to the Buyer.
7.3 The seller undertakes not to disclose information obtained from the Buyer. At the same time disclosure of information isn't considered violation of obligations in case the duty of such disclosure is established by requirements of the current legislation of the Russian Federation.
8. SAFETY ONLINE of PAYMENTS
8.1 The personal information provided by the Buyer (including, number of the cash card) is confidential and isn't subject to disclosure. Data of the cash card of the Buyer are transferred only in encrypted form and don't remain on the Web server of the Seller.
8.2 All operations with payment cards happen according to requirements of VISA International, MasterCard. At information transfer special safety technologies of card online payments are used.
8.3 All resources of Bank conform to standards of safety of PCI DSS.
9. FINAL PROVISIONS
9.1 The buyer has the right to dissolve the contract of purchase and sale of the Item in the case provided in these rules and also in the cases established by the current legislation of the Russian Federation.
9.2 The seller reserves the right to make changes unilaterally to these rules. Changes of conditions of these rules come into force after their publication on the Website.